SHIPPING POLICY

Shipping & Handling

UAB BeWell EU ships to most countries around the world using the fastest delivery methods available to us.

Shipping & Handling Charges are as follows:

$4.95

Tracking:

Please follow these instructions:

  1. Copy either your:
    • order number,
    • tracking number or
    • email address.
  2. Open the tracking page
  3. Paste any of the information mentioned above into the designated field on the page and press “track.”
  4. You can now track your order status.

The processing time for orders is 1-2 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

**Disclaimer: current COVID-19 pandemic has disrupted the logistics network, which has affected the delivery times. As a result, estimated delivery times for some items may be longer than usual at the moment.**

Estimated delivery times / country in business days:

United States
8-15 d.
Germany
12-15 d.
Sweden
15-21 d.
Austria
11-15 d.
Canada
12-18 d.
France
12-15 d.
Italy
12-15 d.
Spain
12-18 d.
Switzerland
10-12 d.
United Kingdom
8-12 d.
Norway
15-21 d.
Colombia
12-18 d.
Russian Federation
18-24 d.
Netherlands
11-15 d.
Poland
18-24 d.
Belgium
12-15 d.
Brazil
12-18 d.
Finland
12-18 d.
Argentina
12-18 d.
Czech Republic
18-24 d.
Romania
12-18 d.
Mexico
12-18 d.
Slovakia
12-15 d.
Denmark
12-15 d.
Ireland
12-15 d.
Hungary
18-24 d.
Australia
12-15 d.
Greece
12-18 d.
Portugal
12-18 d.
Bulgaria
12-18 d.
Croatia
12-18 d.
Luxembourg
12-18 d.
South Africa
12-15 d.
Thailand
8-10 d.
New Zealand
10-12 d.
Cyprus
10-14 d.
Latvia
12-18 d.
South Korea
10-12 d.
Turkey
12-18 d.
Estonia
12-18 d.
Ukraine
12-18 d.
Malaysia
12-19 d.
Malta
18-24 d.
Liechtenstein
12-18 d.
Japan
6-8 d.
Slovenia
12-15 d.
China
3-5 d.
Taiwan
8-10 d.
United States 8-15 d.
Germany 12-15 d.
Sweden 15-21 d.
Austria 11-15 d.
Canada 12-18 d.
France 12-15 d.
Italy 12-15 d.
Spain 12-18 d.
Switzerland 10-12 d.
United Kingdom 8-12 d.
Norway 15-21 d.
Colombia 12-18 d.
Russian Federation 18-24 d.
Netherlands 11-15 d.
Poland 18-24 d.
Belgium 12-15 d.
Brazil 12-18 d.
Finland 12-18 d.
Argentina 12-18 d.
Czech Republic 18-24 d.
Romania 12-18 d.
Mexico 12-18 d.
Slovakia 12-15 d.
Denmark 12-15 d.
Ireland 12-15 d.
Hungary 18-24 d.
Australia 12-15 d.
Greece 12-18 d.
Portugal 12-18 d.
Bulgaria 12-18 d.
Croatia 12-18 d.
Luxembourg 12-18 d.
South Africa 12-15 d.
Thailand 8-10 d.
New Zealand 10-12 d.
Cyprus 10-14 d.
Latvia 12-18 d.
South Korea 10-12 d.
Turkey 12-18 d.
Estonia 12-18 d.
Ukraine 12-18 d.
Malaysia 12-19 d.
Malta 18-24 d.
Liechtenstein 12-18 d.
Japan 6-8 d.
Slovenia 12-15 d.
China 3-5 d.
Taiwan 8-10 d.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from EMS, DHL to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.

DAMAGE

If your Nuubu order was damaged in transit, we will be more than glad to offer you a free of charge replacement, please contact our Customer Support Team via Contact us Form.

Please note that you will have to provide us with:

1. Pictures of the damaged item.

2. Pictures of the damaged packaging.

**The damaged item will have to be returned for inspection to our return address provided by our Customer Support Team**

*** Please note that not clearing the item out from customs, refusing or not claiming the order, providing a wrong address might cause the parcel to return back to us or be disposed of, in such case, a restocking fee of 15% will apply as per standard return policy, furthermore, $5/item return shipping costs will be deducted from the total amount of the refund ***

Last Edited on 2020-06-01